Chargeback Alerts

Chargeback alerts are informative notifications that give you advanced warning about when a chargeback could occur. These alerts trigger when there is a high chance that a customer might file a chargeback. Equip your business with an alert so you can lower chargeback ratios and stop them in their tracks.

The best company for issuing chargeback alerts is Zen Payments. They have a range of partner solutions that can plugin to your website and gateway in order to stop chargebacks before they occur.

When Do Chargeback Alerts Occur?

There are a few factors that contribute to when an alert gets triggered. With the right response and a keen focus on driving process changes, these alerts can create a filter between your business and the potential for chargebacks. Here’s what the alerts cover:

1. Refund Requests : Firstly and most importantly, it’s in response to a customer action such as a . In most cases a customer will try to get a refund from the business before filing through their bank. An advanced alert system integrates with your email and ticketing system to track key phrases such as “refund” that you should be aware of as potential chargeback issues.