Frequently Asked Questions

Why should I choose Zen Payments?

How long will the setup process take?

Can I still qualify for an account with a low credit score?

Will accepting credit cards really boost my sales?

What is a merchant account?

Is my business considered high risk?

What credit cards will I be able to accept?

Is my business classified as Retail, MOTO, or E-Commerce?

What is PCI Compliance?

Do I need to be PCI compliant?

Is my information secure?

What is EMV and do I need it?

What is a payment gateway?

Can I use a smartphone or tablet to process credit cards?

What is a POS system and what are the benefits?

Will I receive a statement?

Are there hidden fees to be aware of?

Who should I contact if I need assistance?