High Risk

What Are High-Risk Merchant Account Fees?

A dollar and some change
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Josh Phelps
July 30, 2024


Unfortunately, high-risk business owners often face several obstacles in the merchant service world—including additional fees.

High-risk merchant account fees are charges that high-risk businesses incur when processing payments. These types of fees are typically higher than those for standard merchant accounts due to the increased risk associated with certain industries. The heightened fees help to offset financial loss resulting from high chargeback rates, fraudulent activities, and regulatory challenges that are more prevalent in high-risk sectors.

Importance of Understanding Fees for Businesses

Understanding the intricacies of high-risk merchant account fees is essential for effective financial management for businesses, especially those deemed high-risk.

These fees can significantly impact the business’s profitability and operational sustainability. By knowing these costs, business owners can better budget, plan, and compare different merchant service providers to find the most cost-effective solutions. Moreover, understanding the fee structure helps businesses negotiate better terms and avoid unexpected expenses, ensuring a smoother financial operation.

Understanding High-Risk Merchant Accounts

High-risk merchant accounts are specialized financial accounts designed for businesses that operate in industries considered high-risk by financial institutions. These accounts offer essential tools and support to handle the unique challenges associated with high-risk transaction processing. Characteristics of high-risk merchant accounts include higher fees, stringent contract terms, and enhanced fraud prevention measures to protect both the business and the payment processor.

Several types of businesses fall into the high-risk category, including online gambling, adult entertainment, CBD products, travel services, and tech support. These industries face unique challenges, such as high chargeback rates, regulatory scrutiny, and increased potential for fraud, making them less attractive to traditional financial institutions.

Common Types of Merchant Fees

High-risk merchant accounts come with several common fees that businesses need to manage. Transaction fees, for instance, are charges applied to each processed transaction. These fees are usually higher for high-risk businesses due to the increased risk of fraud and chargebacks. These fees can either be a percentage of the transaction amount or a flat fee per transaction.

Credit card processing fees are another significant cost, varying depending on the payment processor and the type of card used. High-risk businesses often incur higher fees to compensate for credit card surcharges and the risks of handling credit card transactions.

Similarly, while typically lower than credit card fees, debit card payment fees can still be elevated for high-risk businesses due to their risk profile. It's crucial for businesses to understand these costs and integrate them into their pricing strategies to maintain profitability.

Additional Costs to Consider

In addition to the standard transaction costs, processor charges, and cancellation fees, high-risk businesses should be aware of several other extra costs. Termination fees, for instance, are penalties imposed if a business closes its merchant account before the end of the contract term. These fees can be substantial and affect a business's decision to switch providers.

Chargeback fees are incurred when a customer disputes a transaction, resulting in the funds being returned to them. High-risk businesses often face higher chargeback fees from card purchases due to the increased likelihood of disputes in their industry. Effective chargeback management is essential to minimize these costs and maintain a healthy financial status.

Interchange fees, paid to the card-issuing bank, are typically a percentage of the transaction amount. These fees can vary based on the card type and transaction details. High-risk businesses usually face higher interchange fees, impacting their overall processing costs and necessitating careful financial planning and management.

Factors Influencing Fee Structure

Several factors influence the fee structure for high-risk merchant accounts. The type of industry plays a significant role, as different industries have varying levels of risk that affect the fees charged by payment processors. A business's financial history, including previous chargeback rates and credit score, can also impact the fees. Businesses with a history of financial instability or high chargeback rates may face higher fees as processors attempt to mitigate potential risks.

Transaction volume is another critical factor. High transaction volumes can lead to higher fees due to the increased potential for fraud and chargebacks. However, some processors may offer volume discounts to high-risk businesses that process many transactions, provided they can demonstrate effective fraud prevention and chargeback management practices.

Geographical location can also influence fees, as businesses operating in regions with higher fraud rates may face elevated costs. Understanding these factors can help high-risk businesses negotiate better terms and manage their expenses more effectively.

Card Issuers and Payment Methods

The credit card issuer (such as major credit card companies like Visa, Mastercard, or American Express) and the type of payment method (credit card, debit card, or digital wallet) significantly impact fee structures. Each card issuer has its own set of fees per credit card, which can vary widely. For example, American Express typically charges higher fees than Visa or Mastercard. Also, credit card transaction fees are generally higher compared to debit card transaction fees, primarily due to the increased risk of credit card fraud and the potential for chargebacks.

Business Type and Transaction Nature

The nature of the business and the types of transactions it handles also influence fee structures. High-risk industries like online gambling, adult entertainment, and CBD products face higher fees due to their increased risk profiles. Furthermore, businesses that primarily handle card-not-present (CNP) transactions through virtual terminals, such as online payments or purchases, are subject to higher fees than those that process card-present transactions, as CNP transactions are more susceptible to fraud.

Assessment and Setup Fees

Credit card networks (like Visa and Mastercard) charge assessment fees for processing transactions. These fees are typically a small percentage of the transaction amount and are charged in addition to other payment processor fees. On the other hand, setup fees are one-time fees that businesses must pay to establish their merchant accounts. These fees cover the costs of setting up the necessary infrastructure and integrating the payment processing system with the business's existing operations.

Termination and Chargeback Fees

Termination fees are penalties imposed if a business terminates its merchant account before the end of the contract term. These fees can be substantial, making it important for businesses to thoroughly review contract terms before committing.

Chargeback fees are incurred when a customer disputes a transaction and requests a refund. High-risk businesses often face higher chargeback fees due to the increased likelihood of disputes of payments from customers in their industry. Managing chargebacks effectively is crucial to minimize these costs and maintain financial stability.

Save on Fees with Zen Payments

Zen Payments is dedicated to providing affordable merchant services for high-risk businesses. We offer competitive rates and tailored solutions to help businesses manage their costs effectively. Our transparent pricing structure ensures that businesses understand the fees involved and can budget accordingly. Zen Payments works closely with clients to provide customized payment processing solutions and pricing options that meet their needs.

Partner with Zen Payments Today

At Zen Payments, we understand the complexities of high-risk industries and are committed to helping you succeed. Contact us today to learn more about how our affordable merchant services can help your business manage high-risk transactions efficiently and securely.

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Josh Phelps is an experienced sales professional with eight years of expertise, including four years in payment processing. Throughout his career, Josh has successfully secured approvals for thousands of businesses, demonstrating his skill in navigating and optimizing the payment processing landscape.


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