Visa's new program—the Visa Acquirer Monitoring Program (VAMP)—is dramatically reshaping how payment processors and merchants, especially in high-risk sectors, operate. VAMP was introduced to clamp down on fraud and excessive disputes, putting added pressure on acquiring banks and, by extension, on merchants.
Why High-Risk Merchants Are Most Exposed
High-risk businesses—like subscription services, travel agencies, nutraceutical retailers, or credit-repair firms—already face frequent scrutiny for their elevated fraud and dispute levels. Under VAMP, if those levels exceed Visa’s thresholds, the acquiring bank may face steep penalties. As a result, legitimate merchants can still find themselves vulnerable to account suspensions or fines, especially when:
- Fraud prevention tools are less advanced than those used by traditional retail businesses.
- Recurring transactions increase the risk of forgotten charges or customer disputes.
- Poor data collection limits the ability to verify customer identity.
Compelling Evidence 3.0 (CE 3.0): Your Defense Against Fraud Alerts
Enter Compelling Evidence 3.0 (CE 3.0). This evolved standard from Visa empowers merchants to cut fraud alerts—specifically the TC40 alerts that get flagged under VAMP. By providing matching customer data across multiple recent transactions (like device IDs or login details), merchants can prove the validity of a disputed charge and keep fraud ratios under control.
It's essential: CE 3.0 is the only way to suppress TC40 alerts, and it can be the difference between keeping or losing your merchant account.
What Triggers VAMP Enrollment?
VAMP tracks everything from total disputes (both fraudulent and not) to enumeration attacks (tiny trial transactions used to test card validity). Some key thresholds include:
- Merchants with 1,500 or more disputes per month may be flagged.
- If the dispute rate is 0.5%–0.7%, acquirers face a fee of $4 per transaction over the limit. Above 0.7%, that fee jumps to $8.
- Over 300,000 enumeration attempts and a rate of 20% or higher can also trigger VAMP penalties.
Zen Payments: The Solution to Increased VAMP Risks
At Zen Payments, we specialize in helping high-risk merchants navigate the complexities of compliance under evolving Visa programs like VAMP. Here's how we support you:
- We implement fraud tools that meet CE 3.0 standards, helping suppress fraud alerts.
- We’ll be your guide on data collection and dispute management strategies to keep your account healthy and avoid increased fees.
- We provide high-risk merchant accounts with reputable acquiring banks—so your business stays functional even if other processors hesitate.
Choose to sign up for Zen Payments today to protect yourself from increased fees!