High Risk

Do I Own a High-Risk Business?

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Taylor Stika
July 16, 2024


While you might not think your business is part of an obviously "high-risk" industry, you might still be classified as high-risk. This classification can result from various factors, including high chargeback rates, susceptibility to fraud, and stringent regulatory requirements.

Due to their elevated risk profile, high-risk businesses face greater challenges in securing financial services, such as merchant accounts and loans. Businesses in certain industries, like firearms, tech support, and CBD products, often find themselves labeled as high-risk.

What Contributes to High-Risk Classification?

Several things can contribute to a business being classified as high-risk:

  • Industry type: Certain industries are inherently riskier due to their product nature or regulatory environment. For example, businesses in the adult entertainment, travel, and nutraceutical sectors often face more scrutiny and regulatory challenges.
  • Chargeback rates: Frequent chargebacks can signal potential fraud or customer dissatisfaction, making businesses with high chargeback ratios appear riskier to financial institutions.
  • Financial history: Lenders and payment processors are wary of businesses or business owners with a track record of financial problems. Along with a history of financial instability in a business, a poor personal credit score can also lead to a business being labeled "high-risk."
  • Business model: Companies that operate primarily online, use subscription models, or rely on high-volume transactions are often considered high-risk due to the increased potential for fraud and chargebacks.

Understanding High-Risk Industries

If your business operates in a high-risk industry, it's critical to understand a few things about what these industries are and how they operate.

Which Industries Are Considered High-Risk?

Several industries are commonly placed in the high-risk category due to their unique challenges and potential financial instability. Here are a few industries that are considered "high-risk."

  • Online gambling: High chargeback rates and strict regulations make the online gambling industry particularly risky.
  • Adult industry: Regulatory scrutiny and high chargeback rates contribute to the high-risk status of adult entertainment.
  • CBD products: Legal ambiguities and varying state laws create challenges for businesses in the CBD industry sector.
  • Travel: Frequent cancellations and disputes lead to high chargeback rates in the travel industry, increasing the risk level.
  • Tech support: The tech support industry has a high potential for fraud and customer disputes due to the nature of its card-not-present transactions.

The inherent risks associated with these industries make it challenging for businesses to secure traditional financial services.

Challenges Faced by High-Risk Merchants

Because they pose legal, reputational, or financial risks to traditional payment processors and banks, high-risk businesses often face many issues in the world of merchant services. Merchant service providers will often turn down a business if it is subject to frequent fraudulent transactions, illegal activity, or excessive chargebacks.

Obstacles in Obtaining Merchant Accounts

High-risk merchants often struggle to obtain merchant accounts due to their elevated risk profiles. Financial institutions are cautious about working with types of businesses that have high chargeback rates, operate in regulated industries, or have a history of financial instability. This caution can result in several obstacles that low-risk merchants don't face:

  • Higher fees: Payment processors may charge higher fees to offset the risk of working with high-risk businesses.
  • Stricter terms: High-risk merchants might face more stringent contract terms, including longer hold periods for funds and higher reserve requirements.
  • Limited options: Fewer financial institutions are willing to work with high-risk businesses, limiting their options for merchant services.

Impact of Being Labeled as a High-Risk Merchant

Being labeled as a high-risk merchant can have significant implications for a business. It can lead to increased costs, difficulties processing payments, and trouble maintaining smooth operations. The stigma of being high-risk can also deter potential customers and partners, further complicating business growth and success.

The Importance of High-Risk Merchant Accounts

High-risk businesses who desire to accept multiple forms of payment (i.e. credit and debit cards) need specialized merchant accounts to manage their unique challenges effectively. These accounts are designed to handle the increased risk of high chargeback rates, regulatory scrutiny, and fraud.

Benefits of Having a High-Risk Merchant Account

  • Improved payment processing: High-risk merchant accounts offer reliable payment processing tailored to the needs of high-risk industries. This includes advanced fraud detection and chargeback management tools.
  • Enhanced security: Specialized accounts provide robust security features to protect against fraud and ensure secure transactions.
  • Better financial management: High-risk merchant accounts help businesses manage their finances more effectively by offering detailed reporting and real-time transaction monitoring features.
  • Financial protection: Because high-risk businesses face a higher risk of fraud and chargebacks, high-risk merchant accounts often allow merchants to establish a rolling reserve to protect the business's cash flow and revenue.

A designated high-risk merchant account helps mitigate risks by providing businesses with the tools and support to manage chargebacks, prevent fraud, and comply with regulatory requirements. These accounts are tailored to the specific needs of high-risk businesses, ensuring they can operate smoothly and securely.

How to Obtain a High-Risk Merchant Account

Finding a high-risk merchant account provider can be difficult. While merchant account providers often charge higher fees to mitigate the risk they take, some providers exploit the vulnerable position of high-risk businesses by charging exceptionally high fees.

Here are a few tips on finding and being approved by a merchant service provider that invests in your success:

  • Research providers: Compare the services, fees, and reviews of several different high-risk merchant service providers. Also, find other high-risk business owners with experience with that provider to learn more, if possible.
  • Prepare documentation: When you've decided on a provider, ensure you have all necessary documentation, including financial statements, business plans, and details of your chargeback management strategy.
  • Highlight strengths: Emphasize the strengths of your business, such as a strong customer base, consistent sales volume, and effective fraud prevention measures.
  • Come to Zen Payments: With over 15 years in the business, Zen Payments understands the difficulties high-risk business owners face. That's why we do everything we can to provide businesses with merchant services, as evidenced by our 98% acceptance rate.

Zen Payments: Merchant Services You Can Count On

If you are a high-risk business owner, Zen Payments can help. Zen Payments is a leading provider of high-risk merchant services dedicated to supporting businesses that face challenges in securing traditional financial services. With extensive experience in high-risk industries, Zen Payments offers customized solutions to help these businesses thrive.

Services Offered by Zen Payments

Zen Payments provides a comprehensive suite of services designed to address the specific needs of high-risk businesses:

  • High-risk merchant accounts: Tailored accounts designed to handle the complexities of high-risk industries.
  • Secure payment gateways: Advanced payment gateways ensure secure transactions and protect against fraud.
  • Fraud prevention tools: Cutting-edge tools to detect and prevent fraudulent activities.
  • Chargeback management: Effective strategies to manage and reduce chargebacks, protecting your revenue and reputation.

How Zen Payments Can Help Your Businesses Succeed

Zen Payments is committed to helping high-risk businesses succeed by providing reliable and secure merchant services. Their expertise and dedication ensure that high-risk business owners can focus on growth and success, knowing their payment processing needs are in good hands.

At Zen Payments, we understand the unique challenges high-risk businesses face and are committed to providing the support they need to succeed. Our team is dedicated to building long-term client relationships offering reliable and compassionate service. Contact us today to learn how Zen Payments can help your high-risk business thrive

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Taylor Stika is the CEO and Founder of Zen Payments. With a background in the payment processing industry starting in 2015, Taylor has extensive experience in managing and optimizing payment systems. Under his leadership, Zen Payments has grown and developed into a reputable provider of high and low-risk payment.


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