sales@zenpayments.com
877-715-4501
If you receive a notice stating – merchant account suspended , then you should act quickly to get your payment processing up and running again. A suspended merchant account means that you are unable to accept customer payments on your website. Every minute of downtime results in lost revenue.
Why Is My Merchant Account Suspended?
Your merchant account is likely suspended because you violated the terms of your agreement . This happens for a few major reasons:
- High Risk Businesses – High risk businesses operate in unique verticals like adult, cbd, firearms, coaching, or pawn shops, and others. These businesses are banned or restricted by many payment providers. If you operate in one of these verticals and signed up with an aggregate merchant account provider like Stripe or PayPal, then you’re violating their terms . When they figure out the type of businesses you’re running they will shut down your account.
