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My Merchant Account Has Been Shut Down, Now What Do I Do?

In this day and age, businesses depend on credit card sales to stay afloat. If your company does business online, it needs to accept cards to ensure it’s paid for its services in a timely fashion. Your company typically needs a merchant account to accept credit cards, a line of credit that gives you access… Continue reading My Merchant Account Has Been Shut Down, Now What Do I Do?

What Is MTOT Disc

WHAT IS MTOT DISC? If you review your merchant bank statements regularly, you may be curious about a recurring fee you’ve noticed on your statement that’s identified as “MTOT Disc.” MTOT Disc is a shortened version of the phrase “merchant account total discount fee,” referring to the monthly fee your bank deducts as a direct… Continue reading What Is MTOT Disc

What Is Chargeback Fraud?

TABLE OF CONTENTS What Is Chargeback Fraud? Increasing numbers of consumers are choosing to shop online. In the second quarter of 2021, total e-commerce retail sales increased about 28% from the previous year’s second quarter. Alongside the rise of e-commerce in recent years, friendly fraud and chargeback incidents have grown. Unfortunately, most merchants don’t know how to… Continue reading What Is Chargeback Fraud?

What Should I Look For When Choosing a Credit Card Processor?

If your company is looking to accept credit cards, you’ll need to work with a credit card processor to help your company securely accept payments. While a basic credit card processing company is sufficient for some companies, many others require a payment processor that offers specialty services. Choosing a credit card processor can prove to… Continue reading What Should I Look For When Choosing a Credit Card Processor?

What Is an FFL License and How Can You Obtain One for Your Business?

WHAT IS AN FFL LICENSE AND HOW CAN YOU OBTAIN ONE FOR YOUR BUSINESS? If you’re planning on starting a firearms business, you’re in luck, as the firearms industry is booming. In 2020, gun sales were higher than in any previous year — 1.5 million more background checks for obtaining a firearm were completed than four years… Continue reading What Is an FFL License and How Can You Obtain One for Your Business?

Vape and E-Cig Processing Solution

As smoking bans become increasingly common, more and more people are putting down their traditional tobacco cigarettes and picking up electronic cigarettes or vape pens. Between 2011 and 2018, the number of people who vaped worldwide grew from seven million to 41 million. In 2019, the e-cigarette and vaping industry was worth $19.3 billion.  For many… Continue reading Vape and E-Cig Processing Solution

Payment Processing For The Travel Industry

Zen Payments is here to help you get set up for your travel merchant account!

Payment processing for the travel industry is an ever-changing market. Businesses who offer travel services are constantly finding new ways to create travel packages and update their sales structure. For many, this means catering to different methods of payments.  Vacations are a luxury item and an elastic good when it comes to an economics perspective.… Continue reading Payment Processing For The Travel Industry

Why is Technical Support Business Considered High Risk?

Tech support agent smiling at computer

New technology, new applications of technology, and new versions of technology are announced every day by companies, academic institutions, and research organizations. Experienced specialists themselves can find it difficult to keep up with new developments, so it would be unreasonable to expect the general public to have more than a superficial understanding of the technology… Continue reading Why is Technical Support Business Considered High Risk?

What is a Retrieval Request?

Making a retrieval request

A retrieval request is an inquiry made by a customer to learn more about a charge from their credit or debit card. As a business, it’s important to know when and how to respond to retrieval requests in order to stop potential chargebacks before they are filed. Speak With An Expert Today! How Do I… Continue reading What is a Retrieval Request?

Bank Account for High Risk Merchants

High risk merchant bank account

A bank account for high risk merchants is most commonly referred to as a high risk merchant account. In order to accept debit and credit cards from customers you’ll need one that is customized for your business. Follow the steps below to find the merchant account provider that suits your business-type and can provide sustainable… Continue reading Bank Account for High Risk Merchants